That intersection is what is called the Minimum Viable Business Analyst (MVBA), and it defines a set of skills or knowledge that are useful to be an effective generalist business analyst, one who can work on almost any project
The above diagram is simple; the intersection of these skills is what makes a business analyst the most successful business analysts in today’s organization. When I started my career more than a decade back I thought I would structure my learning in every area of the diagram, but what I did not know was which area to focus. Initially, I tried learning everything, but then I realized there is so much to learn and there is not much time I have to master all the areas.
Any project that I did was completely different from what I did the last time. This could be due to any one or more reasons that the current project and the previous project is in the different domain, with the different set of stakeholders, Budget & Time constraints, Quality requirements and User requirements etc. The whole idea of being a business analyst is to create a new solution that business/user wanted.
In order to explain the MVBA and why the industry needs generalist or the intersection of the skills in BA as highlighted in the above diagram, I would try to explain in simple language.
Being a Domain Specialist
As a BA, the most important part is you should understand the language the customer is speaking in order to take down the requirement. One needs to understand the core business case why the user wants his product, what is his current set of problems and what is it trying to achieve at the end of the project. Having domain knowledge helps communicating both verbally or in writing easier for the BA and this is one of the most important skills which makes the BA a thousand times more effective as it helps to articulate what the client wants and also spell out the challenges he might have in the solution that he already has it in his mind. How many times the clients comes up with a pre-proposed solution and says “This is all I want…” an effective BA would help him see through the cracks of his solution and identify the leaks and give then a solution that avoids the leaks.
The fastest way to learn — Quick Googling of those terms will teach you some of the important concepts that would help you to understand the benefits and challenges in the current business process. Doing a quick comparative study of the competitors would help you to create a USP for your customer. Knowing domain in more details would help you to solve the problem in a different way and also how different business functions and layers of business talk to each other.
Being a UI/UX Expert
The UI/UX skill is in growing demand for a BA these days and having the UI/UX knowledge with the BA would make a winning combination. This is a primary job of the developer, so ask a UI/UX guy to do it but when he/she comes up with the design; ask them to walk you through each component one by one and explain to you what the system does. Now, what makes you a better business analyst is to ensure that the user experience is aligned to what would help the user to do his business in an easier way. Another thing is to ensure the system does not have complex UI, the design should be consistent and suite the technical as well as business requirements.
BA with UI/UX knowledge is a winning combination for a modern enterprise, as the solution must be found quickly to avoid costly delays in the project.
Imagine that you are in middle of a requirement elicitation workshop with the clients and it is getting difficult for the client to imagine the solution that you are proposing, Business Analyst may create wireframes the developer uses to produce the screens, and the developer may be responsible for decisions such as when to use a button vs. a link, or radio buttons vs. a drop-down menu to provide options to users. This would help to get the approvals from the client quickly and also give clients a sense of the look and feel of what the solution might be
The fastest way to learn– Talk to your developer/designer they would know the design patterns that they use. Trying out hands on some applications like Balsamiq to give the first-hand information to the designer. Participate in JAD sessions with the user, designer and the technical architects which help in understanding the UI/UX design decisions they would have taken in the past and also introduce you to the style guides and the UI libraries.
Being a Project manager
Until few years back the BA and PM were considered to be two separate skill sets, which is true today but a lot of the organizations these days have started having roles such as BA/PM. Being a PM is boring (No offense to all the Project managers) but most importantly you can’t run a project without a Project manager
Project management skills are the cement that binds everything, and learning this skill is a hard one, to be an effective project manager takes a lot of time and experience. You can read up all you want, but at the end of the day, it’s a human behavior problem. There are no shortcuts to enhance your interpersonal skills, communication skills and I think it only comes with time and experience and with dealing with people
An Effective Business Analyst needs to be a “PEOPLE PERSON” rather than a “PROCESS PERSON” in today’s agile environment
The fastest way to learn — in order to accelerate the learning process is to talk to people, understand the common problems encountered by your team and other project teams and how those problems were solved. Going thru the lesson learned documents of old projects there is a learning value to their philosophies behind their approaches.
Being a Tester
Testing is a specialized discipline, regardless of the size of the project there would always be a testing phase in that project and the success of the project depends on does the system is made as per the laid requirements. Unfortunately, the Business analyst does not give a lot of importance to testing. As a BA, you need to ensure that the product is built right which meets all the client requirements (even if that seems impossible).
As a BA need to be involved in testing and the focus should be on “breaking the product or the output” the testers are usually attempting to identify the faults in the product based on the document that the Business analyst wrote. It is almost inevitable that BA can document everything; there are always some unsaid requirements. It is not a tester’s domain to question whether it is a significant fault in terms of the overall outcome of the project. Resolving the fault with some workaround is not a tester job. Doing testing or User acceptance testing (UAT) is very important for a business analyst as all aspects of the analysis function may need to be quality-assured.
The fastest way to learn — The best way of learning how to test effectively is to Jump in the water and start swimming!! You can also read more about the testing methods on the internet or by grabbing the testing books.
WARNING!! Should not be a rabbit hole !! for a BA and you should know when to stop digging. One should also remember that there should be no conflict of interest with the Testing team as for a successful project delivery an Independent verification and validation is almost a must.
The whole concept of having a generalist or an MVBA (minimum viable business analyst) in today’s scenario varies from organization to organization, I think the intersection of the 4 skills is what is required to reduce the time of shipping of the project and delivering the value to the stakeholders in the most cost-effective manner with great quality.
Hope that this might have helped you in your quest to learn more and be a better and successful Business Analyst helping the organizations and their customers achieve their goals
Abhinav Gupta @abhi13aug